As of 1 October 2015 Online Accounting and Taxation Solutions has changed name to Affinitas Accounting, you have now been redirected to the new page.

Why Does Deb Ask So Many Questions?

CA accountant

It is great to welcome new tax clients to our practice each year.

Many of these new people have been recommended by existing clients or have Googled us and been impressed by the number of positive reviews and ratings. During appointments with these new clients, many comment that we do ask a lot of questions (compared with their previous tax accountant).

Given these comments, we thought it was worthwhile tracking through some of the main reasons we run through a comprehensive list of questions with clients each year as part of their annual tax return interview with us.

We Want To Get To Know You

Unashamedly, it is our goal to turn every new client into a long term raving fan of our firm.

We believe this is achieved by being excellent tax accountants AND by getting to know about you, your family, your job, plus your hobbies and interests.

This not only makes your annual interview a more personal experience, but it also helps us hone in on areas where we can provide you with the best possible advice.

Accounting for All Income

Even as an individual employee, there are 17 different types of income that may need to be included in your annual tax return.

Some, like your annual PAYG summary, are obvious, but others like your bank interest, dividends, taxable Centrelink payments or capital gains from selling shares (or cryptocurrency) are easily for gotten.

It’s also important that we account for a full 12 months of your income – often people forget a brief part-time job they had for just a few weeks that needs to be included. If you’re operating a rideshare, there are rules around that too.

Not Missing Any Deductions

There are well over 20 potential line items for deductions on a personal tax return. Many more if you have a rental property. It is important to work through this list and make sure we have not missed anything that could get you some extra dollars back in your return.

But identifying potential deductions is just part of our job. We also need to ensure that you have kept the right records that allow you to make the claim. It is our duty of care to ensure you get the best possible tax result, but that the return would pass an audit from the ATO.

On many occasions we identify that clients might have a potential claim but not the records to prove that claim. So, we make sure you leave armed with what you need to do to make that claim in your next tax return.

Other Rebates & Offsets

Things like where you work, your age, your family situation, your level of income and whether you have private hospital insurance or a HECS debt can affect the outcome of your tax return by imposing extra levies, or reducing tax through offsets.

We need to be on the lookout for indications that these situations apply, explain how they could affect you – and whether anything could  done in future years to better manage any of these outcomes.

The Tax Rules Change

Even for clients with whom we have a long history, rules relating to allowable deductions and related record keeping can change from year to year.

Also people’s incomes, investments, work arrangements and family situations can be different from when we last met.

It is important that we don’t just cut and paste last year’s deductions onto this year’s return. The ATO and the government do tweak and change the rules constantly and it is our job each to make sure your tax return is prepared under current rules and guidelines.


So, whether we pose them face to face or via the internet, there are good reasons why Deb (and all our tax consultants) will ask you lots of questions each year about your tax return.

To book in for this year’s list of tax questions, contact us on 07 3359 5244, email us at , or reach us through Messenger below.

Message Affinitas on Messenger today

Need friendly advice? Talk to our staff today about how we can help your business succeed.

Subscribe to Affinitas Accounting's newsletter for our latest updates, tips of the trade in your email inbox.

  • I’ve been dealing with Affinitas Accounting for about 3 years now and I have found them to be nothing but friendly and helpful. I’m a Bookkeeper and on occasions have been stuck with various accounting problems. Affinitas have not hesitated to spend time with me until the problem was solved. Any queries or questions have always been answered in a timely manner.

  • I highly recommend coming here for all your tax needs! They explain everything you need to know about tax thoroughly and go about there jobs professionally, always leave here with a cheery smile and satisfaction.

  • Affinitas Accounting has been so helpful with the restructure of my business. They made it an easy process and explained it in a language that was easy to understand. My ongoing tax and gst is all prepared by them, they’ve really taken the stress out of it all to let me focus on growing my business.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Rebecca & Russel Johns

    Since moving to Affinitas Accounting we have a clear understanding of companies and trusts. We have no hesitation in saying the team here will meet and then exceed your expectations! I never feel like i am annoying them. Thank you Team Affinitas

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Paul Maclaine

    Affinitas has looked after all our financial needs for our business and personal tax returns. We have been with our accountant for 10+ years. I have no hesitation in recommending Affinitas to anyone looking for an accountant or any financial advise. We have always found and received friendly professional and practical advise.

  • For the past 6 years, Tammy has been lodging our tax. The team always spend the time to explain how things will affect us and always manage to maximise our returns. We highly recommend the team to anyone we speak to and have had friends move to do their future tax with the team at affinities accounting. Couldn’t recommend them highly enough.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Kirsty Whittaker

    I’ve been using Deb from Affinitas Accounting now for many years and have found her to be excellent in looking after my taxation needs. I’m in Tasmania, Affinitas Accounting is in Queensland and distance is no barrier. She understands my business needs, everything is done in a friendly and efficient manner and I happily recommend to anyone looking for ‘down to earth’ taxation advice.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    David Williams

    We’ve been with Affinitas Accounting for over 5yrs when they were known as Online Accounting & Taxation Solutions. From our initial phone call with Brad looking for an accounting team that would meet our expectations as well as provide efficient service, we’ve been really impressed with the team’s professionalism, knowledge & expertise.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Allyson O'Connell

    Debbie is our accountant and has been for seven years. She is thorough and always does what she can to honestly get us the best return but always adheres to the ATO guidelines. We recommend her to our friends and wouldn’t take our business to anyone else. Thanks Debbie.

  • We have only been with Affinitas Accounting for the past 12 months but in this time they have by far exceeded our expectations of an accountant and far surpassed previously used accountants.
    Affinitas are not just about annual returns, BAS statements etc, they take the time to get to know you enabling them to provide advise to help you work toward personal & business goals.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Mark D’Andrea

    Can’t fault Affinitas.

    Have been coming here for years (when it was then called online tax). Deb has been happy to always go the extra mile and doesn’t mind dispensing helpful advice throughout the year.

  • Tax Accountant & Financial Advisor Brisbane - Affinitas Accounting
    Deagon Fixing

    I have been a client of Affinitas Accounting (previously Online) for the past 8 years. It is like a one stop shopping experience, all my needs were addressed in the one office.

    Thanks Affinitas you for all your assistance and I would strongly recommend them to anyone to use

  • This field is for validation purposes and should be left unchanged.